Current problems

• Appearance:
• It is not very user-friendly because it lacks a way to trackthe links we previously visited.
• It does not make proper use of the space available. For example, the home page is only at the top right hand corner.
• The sizes and colors of the buttons make them too small to be noticed.
• They need a link for both English and French Canadians on the home page

• Functionality:
• The lack of online catalogue.
• As stated by Mr. & Mrs. Gustafson (distributors of Amway), this web site contains basic information that could be useful to the general public but is not beneficial to Amway’s independent business owners (distributors).
• They don’t have a search engine.

• Content:

• In 1998, it was reported that Amway had 78,000 independent distributors in Canada. Therefore, it is disappointing that they have only 3 Canadiansuccess stories on their web site. Also, all of their success stories wereonly from Ontario even though Amway distributors are all around Canada.
• It contains a lot of useless links. For example, there are 6 links to catalogue when each catalogue only contains around 7 to 8 linesof very general information. 
• Poor vision statement.

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